Solution Guides >

UCCaaS

Unified Communications &
Collaboration as a Service

Virtual Work Collaboration

UCCaaS provides the building blocks for remote teams to collaborate virtually, utilizing vTeam Best Practices to maximize their effectiveness while globally distributed.

Connecting Global Teams

UCCaaS provides the core building blocks for virtual enterprise collaboration.

In today’s fast-paced business environment, effective communication is crucial for the success of any organization, allowing employees to connect and collaborate seamlessly.

Collaboration Essentials

Off the shelf UCCaaS apps provide functionality for email, messaging, group chat, VoIP calls, video conferencing and project workspaces.

Application Ecosystems

These apps can then be extended and customized in a variety of ways through plugin apps, provided by the vendor and also through a marketplace of third-party partners.

Devices

Collaboration apps can be integrated with modern telephone devices and also with telco networks to route traditional voice calls. Meeting rooms and training facilities can be equipped with large conferencing screens and also linked with the applications.

Industry Insights

Growth market, product strategy and selling insights explaining the revenue opportunity for partners. 

Read the UC article series.

By using Teams as your telephone system, you can take advantage of its powerful features, cost savings, and seamless integration with other Microsoft 365 apps.
By adopting UC solutions, organizations can enhance staff experience, improve collaboration, and deliver better services to citizens.
ABN Amro brings fully customized Teams meeting capabilities directly into the bank’s own digital banking portal for customers.

Partner Solutions Guide

For organizations seeking to implement UCCaaS we offer helpful resource guides and a network of solution partners.

Solutions and Services

Solution guides provide a succinct overview of best practices, vendor capabilities and an outline Statement of Work.

Support Community

Our user community provides an online collaboration space for peer networking, e-learning and expert support.

Telco Gateway Integration

Operator Connect enables service providers to offer deeper integration into the Teams platform to enable businesses to directly connect their telecommms providers to Microsoft Teams.

Ai Powered Copilots

Microsoft has integrated AI Copilots throughout their 365 suite including Teams, where it can enable productivity boosting features like automated meeting notes, smart agendas and real-time transcriptions.

Workflow Apps & Plugins

Through plugins and customizations UC capabilities can be programmed to form component parts of business process automations, integrating communications into customer and enterprise workflows.

Directory

Listings of Partners who specialize in
UCCaaS and offer implementation services.

Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Neat is a leading provider of innovative devices specifically designed for popular video conferencing platforms like Zoom and Microsoft Teams.
Ribbon Communications delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally.

We can design and implement UCCaaS solutions for your organization.

UCCaaS Services

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